Add Code to Website

Add Code to Website

How do I Log into Zoho SalesIQ?

  1. Go to  Zoho.com/SalesIQ
  2. Enter the login credentials in the sign in page, and click on the  Sign In  button. 

How do I add Tracking and Live Chat Code to my websites?

  1. The SalesIQ code will appear in the SalesIQ welcome page. You (or your webmaster) have to  Copy  the code from the welcome page.
  2. If you wish just to track your website visitors and not to insert the live chat widget on your website, then remember to uncheck the  Add Live Chat  box below the code snippet. By default, this option will be enabled/checked. 
  3. In your website's source file,  Paste  the code snippet into your existing code anywhere before the </body> tag. Then,  Save  and  Publish  the changes made to your website. SalesIQ Chat will be ready for use!


How to load SalesIQ widget code asynchronously?

By default, SalesIQ widget code and your website code will be executed parallelly and interdependently. That is, the total execution time of your website source code is inclusive of SalesIQ widget code execution as well. To optimize and speed up the page loading time you can choose to add a parameter  mode  and assign  async  as its value in your widget code as shown below:


In doing so, the SalesIQ widget code will be executed asynchronously, and only after your website source code has successfully been executed. And so, you can make sure that there aren't any page loading delays.

How do I add the Visitor Tracking / Live Chat code of my choice on the website?

  1. Click  Settings , In the  Website  section, click on the name of the Embed you are attempting to include in the page.

  • You can track the visitor and add live chat widget on your website by clicking on either of these tabs. you can copy the code by  the  Visitor Tracking   or  Live Chat  section.  


You can now copy the code inside  Visitor Tracking  or  Live Chat  section. 

  1. Then, on your website's source file,  paste  the code snippet into your existing code anywhere before the </body> tag. Then,  Save  and  Publish  the changes made to your website.
  2. The chat window is fully  customizable . You can customize the proactive chat window in the Visitor Tracking section and the visitor live chat window in the  Live Chat  section. 

How to enable only visitor tracking on your website? 

If you wish to enable only visitor tracking on your site, then:
  1. Go to  Settings > Websites , and choose a website name.
  2. Choose  Visitor Tracking . 
  1. Copy the code on the far right and paste on your website source code.
  2. Save  and  Publish  the site.

How to disable only visitor tracking on website?

If you have embedded the Live chat widget code on your website, and you would want to disable tracking alone then follow these steps:
  1. Go to  Settings > Website , and choose a website name.
  2. If you want to disable tracking and enable only live chat widget on your site, then click  Disable  on the  Visitor tracking .
  3. And, choose the  Live chat widget  and copy-paste the code on your website source code.
  4. You can also disable the tracking here even after implementing the code on your site and refresh the website, the disabling will work.

If Visitor Tracking is not working on your website, then navigate to Setting > Website > Website name, and check if the visitor tracking option is disabled. 

How do I share the Code with my Webmaster/Developer from the welcome page? 

  1. If you don't have access to your site's HTML code or not comfortable with adding new code, then use the built-in link with each embed to send the code to your webmaster directly.
  2. You can mail the code to your webmaster by clicking on the  Send to Webmaster  button on the welcome page.


 

How do I share the code with my webmaster from the websites page?

  1. Click  Settings .
  2. In the  Website  section, click on the name of the Embed you are attempting to include in the page.
  3. In  Visitor Tracking / Live Chat , click on the  Send Instructions to Webmaster  below the code snippet.
  4. From the message window that pops up enter the  e-mail  address of your webmaster.
  5. Feel free to customize the subject line or personalize your message, just be careful not to edit the actual code.
  6. Once you are ready, click  Send  to share the instructions and code snippet with your webmaster. 



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