Add employees to group

Add employees to group

  1. Sign in to the Zoho One Admin Panel.
  2. Go to Groups and click the group to which you need to add employees.
  3. Click Add Members, then select the employees to be added.
  4. Assign their role in the group.
    1. Moderators: Moderators can add or remove members and manage the group's settings.
    2. Members: Members are the non-privileged employees present in the group.
    3. Followers (only available in departments): There may be cases where an employee might need to be part of multiple departments. For example, support agents might need to stay in touch with the Production and Management teams in order to keep their knowledge bases updated. In those cases, the employee can be added to additional departments as a follower. They will have access to all the resources of the additional departments, but will be considered a Member of only their primary department.
  5. Click Add.