Admins - Overview
Administrators play an important role in Zoho One. They are the people who manage the organization through the Zoho One Admin Panel. There are two different administrative roles in Zoho One:
- Zoho One Admins: Zoho One Admins are privileged users with complete access to the Admin Panel. They will perform all subscription-related actions and will receive email updates regarding the same. They will also be responsible for managing all users, groups, and applications in the Organization.
- App Admins: App Admins are users that have been delegated by the Zoho One Admins to manage specific apps. App Admins will be the most privileged users inside their app's hierarchy and will be responsible for managing access to the app.
Note: The Organization Owner is a special type of Zoho One Admin. By default, the person who signs up for Zoho One will be assigned as the Owner, and only they can edit the organization's details. Note: The App Owner is a special type of App Admin. By default, the Admin who adds the app will be assigned as the App Owner. Privilege comparison
Zoho One Admin | App Admin | |
Accessing Admin Panel | Full access | Limited access (Can only view information relating to their app) |
Assigning admins | Can assign | Cannot assign |
Adding apps | Can add | Cannot add |
Assigning users to apps | Can assign users to any app | Can assign users only to their app |
Granting app requests | Can grant access to any app | Can grant access only to their app |
Adding/Editing users | Can add/edit everyone | Cannot add/edit users |
Adding/Modifying groups | Can add/modify | Cannot add/modify |
Adding/Managing security policies | Can add/manage | Cannot add/manage |
Viewing reports | Can view | Cannot view |