Answer Incoming Chats
How to pick an incoming chat?
When the visitor initiates a chat, the chat request will pop-up mentioning the visitors Name/Random ID and Question. Click on the Accept button to answer the chat.
How do I end a visitor chat?
Once the chat conversation is wrapped up, you can hit End Session icon on the chat window and then End Immediate or select any of your required End timer to end the current chat.
