Authentication Error during Outlook/ iPhone IMAP Configuration.

Authentication Error during Outlook/ iPhone IMAP Configuration.

In case you have turned on Two Factor Authentication (TFA) for your account, you need to generate and provide Application Specific Password when configuring your Zoho Mail Account in IMAP Clients. Refer here for detailed instructions to generate Application Specific Passwords. 


    • Related Articles

    • Configuring IMAP Account

      IMAP is an email protocol via which your email account is configured in Zoho CRM. It provides various benefits, the best of which is that it enables multiple device sync. That is, your email activity syncs across your PC, laptop, mobile phone, tablet ...

    • Does Zoho Mail support IMAP Access?

      Zoho Mail support IMAP Access from IMAP Clients like Outlook, Thunderbird, iPhone, iPad and iPod. The detailed IMAP configurations and instructions are available here.

    • Will Zoho Mail synchronize with Outlook through POP configuration?

      No, Zoho Mail will synchronize with Outlook only if you have IMAP configured. 

    • How can I configure Zoho Mail in Outlook?

      Zoho Mail supports IMAP Access. You can configure the Zoho Mail Account in Outlook email client via IMAP. You need to select manual configuration and provide the following details in the Advanced Configuration Setup. Incoming Server Details:  Server ...

    • Where do I find the IMAP configuration page?

      Log in to your Zoho CRM account Click Setup > Personal Settings > Email settings The IMAP Configuration section is displayed under the The IMAP / POP3 (Zoho Mail) tab