Can I create Service Level Agreement (SLAs) for my issues?

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• Service level agreement

  Service Level Agreement (SLA) defines the level of service that can be expected from the service provider to the customer. Zoho Projects supports SLA and it is user-defined. You can create escalation procedures in terms of which issues are subject to ...

• Group Booking service details

  Super admins and admins can view and edit this information. Managers can only view this information. Staff members will not have access to this information. Many Group Booking service details and particulars can be viewed and edited from the Services ...

• Group Booking service details

  ​ Super admins and admins can view and edit this information. Managers can only view this information. Staff members will not have access to this information. Many Group Booking service details and particulars can be viewed and edited from ...

• Link issues

  Link issues and create dependencies to track and close them. You can associate issues based on a criterion, restrict issue closure, set dependencies, duplicate and clone issues. And you can link issues using the default link types such as Blocks, ...

• Service Now

  You can take customer service to a whole new level by reducing your incident resolution time by integrating Zoho Assist with ServiceNow. With this integration, you can conduct a remote support session or even launch a screen sharing session for ...