Can I @mention profiles and pages on Zoho Social?
Yes, you can pages and profiles when you're
creating a new post on Zoho Social. We currently support tagging for Facebook, Twitter, and Instagram. Follow these steps when you're tagging users on each network from your Publishing window:
- Facebook: To tag or @mention Facebook Pages, use the '@' symbol followed by the name of the Facebook Page. A drop-down will display all the matching page suggestions for you to choose the right one. Select the correct page from the drop down, and click Done. Your tag will then appear on the Publishing window.
- Twitter: To mention Twitter profiles in your posts, use the '@' symbol followed by the username and matching suggestions will appear in the drop-down for you to choose from. Once you select the correct profile and click Done, your tag will appear on the Publishing window.
- LinkedIn: To tag or @mention LinkedIn Pages, use the '@' symbol followed by the name of the Page. A drop-down will display all the matching page suggestions for you to choose the right one. Select the correct page from the drop down, and click Done. Your tag will then appear on the Publishing window.
- Instagram: You can tag Instagram Profiles in your post. However, matching suggestions will not appear when you use the @ symbol followed by the username. So, make sure you mention the correct username while tagging an Instagram profile.
You cannot @mention profiles and pages for Google My Business.
While you can @mention pages and profiles on Zoho Social when you're publishing a new post, you cannot tag people from the Monitor tab, when you're commenting on a post. However, this feature is currently on our product roadmap.
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