Can I send an email to the user who has entered data in the form using the email notification tool?

Can I send an email to the user who has entered data in the form using the email notification tool?

Yes it is possible to send the user an email after he has submitted data into the form. However the Send Mail Deluge task has the following pre-requisites:


  • The zoho.loginuserid/ zoho.adminuserid must be used either as the "From" or the "To" address field.
  • The send mail task must have and id in the "From" or the "To" address fields
  • Addresses for the CC,BCC or Reply to Address can be added only if zoho.loginuserid or zoho.adminuserid is used as the From address.


zoho.adminuserid is the Email address using  which you have signed up with Zoho.
zoho.loginuserid is the Email address of the user who accesses the application (if they have already registered with Zoho).

The following are the probable scenarios where you might face an error:

  • When the Email ID entered by the user in the form is used as the "From" id and your personal ID [even if it is the ID that you used to register with Zoho] is used in the "To" field, script execution fails. The best practice is to avoid mentioning the id and using the zoho.adminuserid variable.
  • When the Email ID entered by the user in the form is used as the "From"/"To" id , if the field is left empty by the user on form submission them script execution fails. To avoid this scenario, you can make the field which collects the email ID from the user, a mandatory field.


Please make sure that the aforementioned pre-requisites are met to avoid any error. You can also refer the Send mail Actions for further help.

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