Cancel Zoho One subscription
Cancel trial
- Sign in to Zoho One
, then click Admin Panel in the left menu.
- Click your account icon in the top-right corner to reveal the sidebar.
- Under Subscription, click Cancel Subscription.
- Enter your account password and the reason for terminating the account.
- Click Cancel my Zoho One account.
Cancel subscription
- Sign in to Zoho One
, then click Admin Panel in the left menu.
- Click your account icon in the top-right corner to reveal the sidebar.
- Under Subscription, click Manage.

- If you're on an offline subscription, or if you're under the Flexible User Pricing, click Cancel Subscription under Manage Subscription.
- If you're under the All Employee Pricing, click Change Plan under Manage Subscription, then click Click here to cancel your subscription.

- State your reason for canceling the subscription, then click Confirm Downgrade.
Note: To cancel the subscription immediately, uncheck Downgrade automatically at the end of current billing cycle.