Creating Reports

Creating Reports

You can create new module-specific reports linking some of the other cross-functional modules. For example, you can create a report in the accounts module linking other modules such as Contacts, Deals, Quotes, and others.

Types of Report

  • Tabular Report: Displays the data without any subtotals in the report. Use this type of report to create contact mailing lists, consolidated view of sales pipeline, and others.
  • Summary Report: Displays the data along with subtotals, groupings, and other summary information.
  • Matrix Report: Displays the data summarized in a grid against both horizontal and vertical columns.

Create Reports

You can create new reports according to your organization's requirements. The customization of a report involves the following steps:

  • Select the module and the corresponding cross-functional modules
  • Select the report type (Tabular, Summary, or Matrix report)
  • Select the report columns
  • Group the columns
  • Select the calculation functions
  • Specify the advanced sorting filters
  • Save the report in folder


Note
  • You can customize the standard reports as per your requirements by clicking the Customize link in the Reports Home page. Once customized, you cannot revert to the default report.
  • On sharing a report that you have created with other users in your organization, note that all fields in the report will be visible to them, even though some users may not have the permission to view some fields.

Part 1: To select a module and the cross-functional modules

  1. Click the Reports tab.
  2. In the Reports Home page, click Create Report.
  3. In the Create Report page, do the following:
    • Select the primary module from the drop-down list.
    • Select the cross-functional modules from the Related Modules list box.
      You can use the fields from the Related Modules in defining the criteria, in adding columns in your report and select columns to total.
  4. Click Continue.

Part 2: To select the report type

  1. In the Create Report page, under the Report Type tab, select one of the following report options:
    • Tabular Report
    • Summary Report
    • Matrix Report
Note
  • When you select the Summary Report, the Grouping tab will also be available.
  • You can Run or Save the report at any point while creating it.
  • When you click the Run button, the system will prompt you to save the report. The report is saved temporarily and then a preview of the report is generated.
  • When you click the Save button, the report is saved in the folder that you specify.

Part 3: To select the report columns

  1. In the Create Report page, click Columns tab.
  2. Do the following to select the columns to be displayed in your report:
    • Select the columns from the Available Columns list box.
    • Click Add.
    • The columns will be added to the Selected Columns list box.
    • Use the Up and Down arrow keys to sort the display order of the columns.
    • Select the column name and click  to delete the selected column.
  3. Click Save.
    In the pop up window, specify the Report Name, Description, and Report Folder details.
  4. Click Run to save the report first, and then run it.
  5. Once you have selected the report columns, click the Grouping tab if you are using Summary Report otherwise click theColumns to Total tab (Refer to Step 5 ).

Part 4: To group report columns

Note
  • The system will display the column names (in the Columns tab) only for those modules that you select here.
  • In the Create Report page, click the Grouping tab.
    This tab will be available only when you select Summary Reports under the Report Type tab.
  • In the Grouping page, you can group the records based on the grouping criteria that you specify.
  • Select the values from the respective lists.
  • Select Ascending or Descending from the list.

Part 5: To select the calculation functions

  1. In the Create Report page, click the Columns to Total tab.
  2. In the Columns to Total section, select the required calculation functions ( Sum, Average, Lowest Value, Largest Value ).

Part 6: To specify advanced sorting filters

  1. In the Create Report page, click the Criteria tab.
  2. In the Criteria section, select the additional criteria for the report.
  3. Once you have completed the report customization, do one of the following:
    • Click Run to preview the report.
    • Click Save.
    • Click Cancel.
Note
  • You can also use a Record's Created By and Modified By fields to define a criteria.

Part 7: To save report in folder

  1. In the Create Report page, click Run or Save.
    Note, that you can run the report only after you save it.
  2. In the Save Report dialog box, do the following:
    • Enter the Report Name.
    • Enter the Description of the report.
    • Select the Report Folder in which the report has to be stored.
  3. Click Save.

    • Related Articles

    • Reports

      Reports are used to view statistics about your bookings and revenue, which can be based upon your staff, the services offered, the service type, and the appointment status. This can help you understand various aspects of the business, such as how the ...

    • Generating Reports

      Introduction You can create new module-specific reports linking some of the other cross-functional modules. For example, you can create a report in the accounts module linking other modules such as Contacts, Job Openings, and others. Types of Report ...

    • Generating Reports

      You can create new module-specific reports linking some of the other cross-functional modules. For example, you can create a report in the Timesheets module linking other modules such as Temps, Jobs, and others. Types of Report Tabular ...

    • Creating Forecasts

      Configure Forecast Settings At first, a user with administrator profile has to configure the organization's forecast settings in the Zoho Recruit account. The settings include: Target Period of Forecast (Monthly or Quarterly). The start month of the ...

    • Creating Dashboards

      Dashboard is a summarized view of the custom report data in Zoho CRM. It provides a platform for a real-time analysis of the sales stages and business operations. You can create a dashboard and share it with all the users or few selected users. You ...