Customize branding for email notifications
A professional email address with a business name boosts the credibility and impact of your training organization. This leads to more people paying attention to your training emails, trusting your business, and reacting faster to the emails you send. Zoho ShowTime allows you to choose your preferred email address that represent your company's brand, and use it for sending out all your training emails to participants.
Choose a primary contact for your training organization
A primary contact address is used for all email communications sent on behalf of your training organization or account portal. This includes emails such as session invitations sent from the trainer, and queries received from the participants.
To choose a primary contact:
1. Click the Administration tab on the left and select Branding.
2. Click Configure email address beside the chosen email address and choose one from the list of all trainer's email addresses available in your account portal. Also, if you wish to add a new email address, click on Add Contact.
3. Open the verification email that you receive to confirm and set the chosen email address as your primary contact.
Choose your session-specific email address
This email address will be used to send all your session emails, such as reminder or session invitation emails.
Choose your session-specific email address
Click the Administration tab, then Branding, then Change email address beside the chosen email contact to choose any of the following:
- hello@zohoshowtime.com: This will be the default email address from which all your session emails would be sent.
- Session host's email address: This will send out emails from the email address of the trainer who is hosting the session.
- Custom email address: This allows you to choose one of your preferred email addresses from the list, and use it for all your session-related emails.
Note: This feature is available under ShowTime's standard, professional and enterprise plans.
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