Data Analytics - An Overview
Zoho CRM enables fully customizable reports in all the modules with flexible options, such as cross-linking modules, 3-level column grouping, scheduling reports generation and delivering to the intended users including non-Zoho CRM users through e-mail. In addition, over 40 standard reports are packed in various modules, which can be used as a ready reference and enhance the learning experience.
Dashboards give a real-time snapshot of your organization's key metrics. Using dashboards you can easily visualize comparisons, patterns, and trends in sales, marketing, support, and inventory related data. The Zoho CRM solution dashboard is comprised of different types of two-dimensional/three-dimensional (2D/3D) charts, which are generated dynamically and built over the Macromedia Flash technology. The unique chart is the Funnel chart, which can be used to visualize the sales pipeline at various stages intuitively.
Reports -
Presentation of data or records for various modules as per requirement. Learn more
Dashboards - A pictorial representation of your custom report data, which gives a real-time snapshot of your organization's key metrics. Learn more
Related Articles
Analytics
Overview Integrate Zoho SalesIQ with leading analytics platforms (Google Analytics, Clicky, KissMetrics Optimizely, Woopra, Piwik,MixPanel, HubSpot) and start collecting live chat related data into your analytics software. Measure your Live Chat ...
Zoho Analytics for Projects
The Zoho Projects Advanced Analytics powered by Zoho Analytics, our online reporting & business intelligence service, allows you to slice and dice your projects data. Packed with 50+ ready made reports and dashboards that assist you in tracking and ...
Detailed Analytics
View detailed analytics You can see even more information about how your attendee responded to your session, including likes, ratings, attendee questions, and poll answers, in Detailed Analytics. The detailed analytics start with the basics: The size ...
Google Analytics
With the help of site analytics, you can track the number of visitors to your website from your email campaign. Once you integrate your Google Analytics account with Zoho Campaigns, you can view all the analytics related information in Zoho Campaigns ...
Overview
Many organizations use different software systems to manage emails, calls, customer relationship management, etc. for their sales, marketing, and support teams. Since customer information is in silos, it's difficult to understand customer behavior, ...