Enabling Zoho PhoneBridge

Before you start using Phone Bridge, it has to be enabled from your Zoho CRM account.

To enable PhoneBridge

1. Go to Setup > Channels > Telephony.
   
2. Click Enable PhoneBridge.
   
   
   

Note

1. You will receive this error message: 'Admin has not enabled Telephony in Zoho' if you try to integrate your PBX system without enabling Phonebridge in Zoho CRM.

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