A poll can be used to collect votes or to record an opinion. Surveys are online questionnaires that can be sent out to respondents to collect their responses. Surveys can also be used as a poll.
The purpose of the two products are different. Zoho Survey focuses on feedback and opinion collection. You have a lot more options to personalize your questions, send your questions to your audience, purchase a research panel for your survey, and customized reports with multiple export options. Zoho Forms, on the other hand, focuses of data collection from different websites and applications. It provides multiple integrations to transfer the collected information to where you need it, conditional rules for emails and task assignment.
Sorry, Zoho Survey does not currently support uploading a PDF to use the questions in it as a survey.
In Zoho Survey's basic free plan, we support only 150 responses per survey. This may have happened because your survey account has reached the response limit. To collect more responses, we suggest that you upgrade to any of our paid plans. You can compare our various plans here.
We would suggest that you export the summary response into a spread sheet (summarized report of all the responses) instead of exporting all the individual responses into a PDF.
If the survey account is logged in from multiple devices, then many active tokens would be available. Each of those is an active session. Make sure you log out every time you finish the work. Select all the tokens and delete it.
Respondents can take the same survey multiple times, but it will not attach as multiple surveys under the respondent profile. Instead, it will only attach as a single survey with their updated responses in Zoho CRM. For your requirement, wesuggest that you to clone the survey everyday and send it to the respondents on a daily basis.
1. To clone the survey, perform the following steps:
2. Click Create New Survey on your Zoho Survey homepage and select Copy From Existing.
3. Select a survey from the existing gallery list and click Use This.
4. Type in a name for the survey in the survey name text box. Click Continue.
5. Navigate to the Launch tab and publish the survey.
6. After publishing, create a new email template within Zoho CRM.
7. Insert the newly cloned survey URL within the email template and click Save.
8. Select the created template while sending out the survey within Zoho CRM. You can clone and create email templates everyday while sending out the survey, so that it will be attached as multiple surveys under the respondent's profile.
You can track the responses you have received if you sent the survey by using Zoho CRM or Zoho Campaigns. Also, Zoho Campaigns let you send reminders to defaulters. There is more you can do with our integrations. Read here.
The respondents' response will reach the Reports section only if they submit the responses. If the survey got closed before they clicked Submit, the responses wouldn't have got saved. Sorry, it is not possible to recover their answers from our database. You can reopen the survey for the respondents to answer it again.
The respondent's responses will be moved to the reports section of your survey as soon as they click the Submit button. You can log in to your Zoho Survey account and navigate to the Reports section to take a look at the responses you have gotten so far.
In Zoho Survey, you can add the survey URL in your email body and send out the survey with the help of any email marketing tool. However, we do not support any feature that automatically sends feedback surveys, since it is based on the functionality of websites. We would suggest you to contact Zoho Cliq (support@zohocliq.com) or Zoho SalesIQ (support@zohosalesiq.com) to check whether this is possible.
Zoho Survey has developed mobile applications for iPhone and Android devices. It's available in the App Store and Google Play Store respectively for download.
You can trash a survey or a question anytime and restore it at a later point if you require it. This feature moves the item temporarily to the Trash. Read more here:
You can use Trash to temporarily delete an item, then restore them at any point. Delete removes the item permanently from the survey. You can only delete an item from the trash, but you cannot restore it once it has been deleted. Deleting a question, a survey, or a custom variable removes all its associated answers permanently and it cannot be retrieved at any point. Learn more here.
Read our terms and conditions here.
Partial Response: If the respondent clicks Next on at least one survey page, but doesn't click Done (or Submit) on the last page of the survey, it is considered a partial response.
Complete Response: If the respondent clicks Done (or Submit) on the last page of the survey, it is considered a complete response. However, it is possible for the respondents to skip questions without answering, if there are questions that are not mandatory.
Zoho Survey is compatible with all monitors with the minimum screen resolution of 1280 x 720 Pixels.
The browsers compatible with Zoho Survey are: