How can I add an unknown visitor as a lead?
- Log into your Zoho CRM account.
- Click the Social tab.
- In the Social page, go to “All” tab.
- On the extreme right, there is a stream of updates from unknown people. “Unknown” simply means that the users have not been added as leads or contacts in the CRM.
- To add them as a lead or contact, point the mouse over desired update.
- Click the +Add button.
- In the window that pops up, click Add New.
- Select Add as Lead and fill the Add Lead form
- Click Save.
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