How can I avoid syncing converted leads when creating a CRM sync?

How can I avoid syncing converted leads when creating a CRM sync?

Exclude Converted Leads option will ignore leads that have been successfully converted to contacts. This can only be used in the Leads module. 
The converted leads will be ignored in all further syncs you create in any module. This means that you cannot add those contacts as subscribers in any of your Campaigns mailing lists.
Solution
You can have separate mailing lists for your leads and contacts. When you set up sync with the Leads module, enable the Exclude Converted Leads option so that converted leads will be ignored in the associated leads mailing list. You can then add those contacts to another mailing list. 

OR

If you're maintaining a single mailing list for CRM contacts, disable this option when you create the sync.



    • Related Articles

    • Syncing with Zoho Recruit

      You can set periodic sync of candidates and contacts between Zoho Recruit and Zoho MarketingHub on a daily, weekly and monthly basis. Selecting a module 1. From the  Navigation toolbar, select Leads module and select Sync services tab. 2. Click New ...

    • What will happen to the converted leads in Zoho Campaigns?

      Exclude Converted Leads: It will ignore Leads that have been successfully converted to Contacts. This is exclusive to Leads module only. Click the Initiate button to sync contacts from Zoho CRM.

    • Set up sync with Zoho CRM

      You can set up your sync settings to schedule periodic syncing of all your contacts and leads between Zoho CRM and Zoho MarketingHub on a daily, weekly, or monthly basis. Types of sync There are two types of sync that you can setup. They are: ...

    • How can I troubleshoot syncing leads from Facebook Lead Ads to Zoho CRM?

      Please write to support@zohosocial.com to help you sync leads from Facebook lead ads to CRM. In the meantime, here are a couple of scenarios that you can troubleshoot on your own.  1. CHECK IF THE FACEBOOK PAGE NEEDS TO BE RECONNECTED ...

    • How can I avoid exceeding the sync limit of 10/day and 50/month?

      There are two ways you can avoid this.  If you begin with syncing all Contacts and Leads from Zoho CRM to Zoho Campaigns then you can create segments to filter the contacts/leads based on criteria and target email campaigns to a particular set of ...