How can I group contacts in my Zoho CRM account?

How can I group contacts in my Zoho CRM account?

In Zoho CRM, you can group contacts by creating a Multi picklist field. Once you create the multi picklist field, you can create a custom view, which will allow you to filter out the contacts belonging to a specific Contact Group with the picklist field values - Hardware, Software, Support.

When you create a multi picklist field, a contact can be listed under various contact groups and not just a single group. See Also Multi Picklist Custom Fields.

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