How can the data controller keep track of the various processing activities that have taken place in Zoho CRM?
The data controller can go to the existing Timeline view and track the
updates and changes made to the data processing activities in Zoho CRM.
Related Articles
Activities
An important aspect in Recruit is to keep track of all the tasks, meetings, calls, events, or activity records.You can neatly organize the numerous records along with the activities associated to them such as follow-up, pre recruitment and post ...
Managing Lawful Bases for Data Processing
Switch on GDPR Compliance options Under compliance settings, you need to first switch on GDPR compliance settings if it applies to your business. Users with the Manage Compliance Settings profile permission can enable and view the features available ...
How can the data controller classify fields in Zoho CRM?
The data controller has the option to mark the user's fields as personal and sensitive in Zoho CRM. The controller can also decide to restrict these fields from activities like exports, APIs, and other connected services of Zoho CRM (Books, Finance, ...
What are the lawful bases the data controller can use to process customer data?
The data controller can choose from six data processing bases. These are: 1. Contract- This applies when you need to process the customer's personal data to fulfill your contractual obligations, or to take some action based on the customer's request ...
Activities - An Overview
An important aspect in CRM is to keep track of all the tasks, meetings, calls, events, or activity records. You can neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales ...