How do I address a contact by the first name in an email campaign?

How do I address a contact by the first name in an email campaign?

You can add "First Name Merge tag ($[FNAME]$)" in the content of your campaign to address your contacts by their first name.

This tag can be used if you are sure that your subscriber’s first name is mapped to the contact details field. 

If there is no value in the first name field, it will be replaced by "Customer or Guest".

How to use the First Name merge tag:

When you're creating the email content, choose the text component, mouse over to Merge Tags and choose Contacts Merge Tags and then Contact's first name.


    • Related Articles

    • Creating your first email campaign

      In this section, you’ll learn how to create and send a successful email campaign. Name your campaign On the Welcome page, click the Create Campaign button. The Basic Info page will open. Enter these details: Name - Select an easily recognizable ...
    • Contact Scoring

      Contact Scoring is an effective way to manage and analyze your contacts, helping you discover quality contacts and giving you insights about their stage in the sales funnel. Contact scoring is all about giving scores to your email recipients based on ...
    • Contact Custom Merge Tags

      Contact Custom tags are those, that the user defines according to his needs from a list of contact fields and the custom field data. This gives you the liberty to use more number of fields than just the usual email, first name and last name. Contact ...
    • Create an email campaign

      Email marketing is considered the simple and most effective method to reach out your leads and contacts. The best part is that the return on investment (ROI) is much higher than other marketing channels making it as the most affordable way of ...
    • Creating an email campaign

      Email marketing is considered the simple and most effective method to reach out your leads. The best part is that the return on investment (ROI) is much higher than other marketing channels making it as the most affordable way of marketing. Adding ...