You can cancel your subscription by downgrading to the free plan.
To cancel your subscription with Zoho Survey:
Click your Profile in the upper-right corner.
Click Upgrade.
Click Change Plan under Manage Subscription.
Click Downgrade under Free plan.
Enter the reason for cancellation and click Confirm Downgrade to cancel the plan. We’d really appreciate your feedback since it helps us plan future updates. You can also cancel your plan when the subscription ends. Select the box to downgrade automatically at the end of your current billing cycle.
A confirmation message about cancelling the plan is displayed.