You must be an Owner to cancel your trial version in Zoho CRM Plus. Once you cancel your trial version, you will move to the previous edition of CRM and SalesIQ you were using, and to the Free Plan in the other applications (SalesInbox, Campaigns, Desk, Projects, Social, Survey, Motivator, and Reports).
For example, if you were using the Professional Edition of Zoho CRM and SalesIQ, and you signed up for the free trial version of Zoho CRM Plus, and then cancelled the trial, you will move to the Professional Edition of Zoho CRM and SalesIQ and to the Free plan in the other applications in the CRM Plus suite with your customizations, setup, and users intact.
To cancel your Zoho CRM Plus trial:
Log on to
https://crmplus.zoho.com/ and click your image icon displayed on the upper-right corner of the page. You'll see a panel slide to the right of the page.
Navigate to the
Subscription section and click the down arrow button (
) and then select
Cancel Trial from the dropdown.
Enter your password and reason for cancelling your Zoho CRM Plus trial in the pop-up.
Click Cancel my Plus Account.