How do I exclude contacts already opted-out in Zoho CRM?

How do I exclude contacts already opted-out in Zoho CRM?

To exclude email opt-out contacts: Import only active Contacts and ignore opt-out contacts in CRM during the sync to the Campaigns list. There are two types of opt-out contacts are:

  • Remove from mailing list – If a contact opts out in CRM, it will be removed from the mailing list present in Zoho Campaigns.

  • Remove from Zoho Campaigns - If a contact opts out in CRM, it will be removed from Zoho Campaigns.

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 Mandatory fields such as first name, last name, email address are not available.
 The campaign is not sent to the mailing lists configured in the Configure Mailing ...