How do I save the attachment from an email to a CRM Record?
Emails received from the customers or colleagues may contain attachments that you would want to save in the CRM record for quick reference. Instead of downloading or attaching the files manually you can use the "Add to attachments related list" option. Other members of the organization, who have permission for a record can easily refer to the attachments when needed without going through the string of email communications.
Any image, document, file attached in the email can be directly added to the attachments in the record's related list.
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