How do I send surveys along with Shopify notifications?
To send surveys along with Shopify notifications:
- Select the survey you want to send in the Select a Survey dropdown list. If you haven't created any surveys yet, click Create a New Survey or select a survey from one of our pre-built templates.
- Click Preview to take a quick look at the survey you selected.
- Select a collector in the Collector dropdown list.
- Click Add Merge Tag to include Shopify variables in your survey responses.
- Select a variable in the Select Variable dropdown list.
- Click Create Custom Variable to create custom variables.
- Select a Shopify variable in the Shopify Variable dropdown list.
- Click + to add more variables.
- Click X to remove the variables you have added.
- Click Generate Code .
Copy the HTML code.
- Select the Shopify event you want to use.
Paste it in your corresponding Shopify event notification Email body (HTML). Or, you can paste the survey link in the SMS content template.
- Click Save . You'll receive a survey along with an email or SMS notification from Shopify.
- Click Preview to take a look at how your survey would appear.