How do I set up a survey trigger when a particular event occurs in the Shopify account?

How do I set up a survey trigger when a particular event occurs in the Shopify account?

To set up a survey trigger when a particular event occurs in the Shopify account:

  1. Log in to your survey app using your Zoho account. If you don't have a Zoho account already, sign up to use the app.
    Zoho Survey Shopify sign up
  2. Click  Email Distribution , and select  Event Triggers  to trigger a survey when a particular Shopify event occurs.
    Zoho Survey Shopify event trigger
  3. Select a Shopify event and follow the procedure to set up an email distribution whenever the following events occur:
    Zoho Survey Shopify events
    1. Order Created
    2. Order Fulfilled 
    3. Order Paid
    4. Order Cancelled
    5. Refund Created
    6. Checkout Quit
Note : You can only save the trigger here. You can't save a draft.

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