How does Zoho CRM help in your compliance journey?

These are the ways through which Zoho CRM helps you with GDPR compliance.

Data source tracking- Zoho CRM records the source of the data (direct sources like web forms and indirect sources like the UI, imports, APIs and other third-party integrations), and additional details, if any (eg. URL, IP address), in the record's Details page. These details are shared with the customer, on their request.

Marking personal fields- Users can mark those fields containing personal data and also mark the sensitive fields.

Data subject rights- Your customers also have the right to ask to access, rectify, delete, export and restrict their data from being processed. As the data controller, you need to perform these actions.