How to change the role of the user?
You can change the role of the users by following the steps given below:
- Log in to Zoho CRM with with Administrator privilege.
- Click Setup > Users and Control > Users.
- In the Users page, click the Edit link corresponding to the user for which you want to change the role.
- In the Edit User Details page, choose the Role from the drop-down list.
- Click Save.
Note: Free Edition users cannot change the role of the users as they have only one role available in their account.
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