I am able to send emails but I am unable to receive emails.
All users will be able to send emails, once the account is created by the administrator.
The MX records of the domain, determine the Email Servers of the domains. To receive emails to your domain based account, the MX Records of the domain need to be configured correctly. Refer
here for detailed instructions.
Related Articles
My mass email limit has not been exceeded. Why am I still unable to send more emails in bulk?
You may be unable to send more emails in bulk if you're using a different Zoho CRM Edition. Your mass email count is calculated on a day-to-day basis, where 12 AM to 11.59 PM GMT is considered one day, based on your organization's time zone. The mass ...
Send Email
Automated emails allow for comprehensive communication in today’s organizations. Use them to inform your team about the progress of a job or notify specific users when the job moves to the next stage. Configure automated emails and the recipient ...
What should I do when I receive bounce messages for the emails I did not send?
Check your sent folder for unauthorized emails. If you find any, and in case you are sure that you did not send it, there might be a chance that your account is compromised. In case you suspect your account is compromised, Change your account ...
Sending and Receiving emails
Email communication in Zoho Recruit is changing. With the Zoho Mail Add-on, now you can send emails to your candidates, contacts, and clients. Integrate your favorite email service with Zoho Recruit to save time and carry out all your ...
I am not able to make/receive calls from Zoho CRM. Why?
One of the major reasons you may be unable to make or receive calls from Zoho CRM is due to browser compatibility issues. In this case, go to http://clientsupport.twilio.com/. During the compatibility check, if you see any red boxes, report the error ...