I am not able to change my role from Standard Admin to Admin. What should I do?

I am not able to change my role from Standard Admin to Admin. What should I do?

You cannot change your role once you are a Standard Admin. You can ask any other Admin or Standard Admin on your team to change your role. 
For accounts added before December 12, 2017, users with admin privilege are assigned the Admin role. The Admin role, per an older version of privilege allocation, does not have all privileges. The Admin role is customizable.
The Standard Admin role has complete privileges throughout the entire product. It is one of the default roles in the new version of roles and privileges. A user can switch their role from Admin to Standard Admin but cannot switch from Standard Admin to Admin.



    • Related Articles

    • Patricia is the Standard Admin for the Zykler Campaigns account. She is not able to remove herself from the organization. Why is this?

      A user with administrator privileges cannot remove themselves from the organization unless there is at least one another user with administrator privileges. Patricia can change the role of one of the users to Admin or Standard Admin and then remove ...

    • What is the difference between Admin and Standard Admin?

      For accounts added before December 12, 2017, users with admin privilege will be assigned the Admin role. The Admin role follows the previous version of privilege allocation, where some of the privileges are not given. The Admin role is customizable. ...

    • Forecasts Based on Role Hierarchy

      Introduction Roles provide access permissions for the records in Zoho Recruit. Based on the role hierarchy, records are accessible by users. A role hierarchy has multiple roles and sub roles. In Zoho Recruit, you create a forecast target for the top ...

    • Forecasts Based on Role Hierarchy

      The CRM records are accessible to the users in an organization based on their roles. The user at a higher hierarchy will be able to view the subordinate's record, that is, the record visibility is per the role hierarchy. A role hierarchy has multiple ...

    • Admin Console

      1. What is the Admin Console?  The Admin Console in Zoho ShowTime is the control center for you (the admin) to manage your subscription plan, manage your team members, design your organization profile, and track your organization's performance. 2. ...