I am not able to create a Group. Why?

I am not able to create a Group. Why?

There are two reasons why you may not be able to create a Group.

  • You are using the Free Edition of Zoho CRM. In this case, please upgrade to the Paid Edition to create and manage Groups.
  • Your Administrator has not given you the profile permission to Manage Groups. In this case, please request your administrator to enable the Manage Groups permission for your profile.
  • You have an individual user account. In this case, it is not possible to create groups.




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