I am unable to customize the unsubscribe form by following the instructions on the help page. Whenever I follow those steps, the Imprint Information page keeps popping up, why?

I am unable to customize the unsubscribe form by following the instructions on the help page. Whenever I follow those steps, the Imprint Information page keeps popping up, why?

You must provide imprint information about your organization in your email campaigns, so that your subscribers know who you are and can contact your organization if they need to. You can only edit your forms in Signup Pages and Emails if you fill out the Imprint Information page.



    • Related Articles

    • Updating Imprint details

      Before you send an email campaign, make sure your campaigns clearly show who the sender is and provide sufficient contact information so that the recipients can contact you. This information must be directly and permanently visible to the recipients. ...

    • Customize the Form

      From the customization screen, you can design the overall look of your signup form. In this section, we'll go over various levels of customization, including editing fields, adding a logo, adding background images, changing colors, font styles, ...

    • Add Imprint Details

      Before you send an email campaign, make sure your campaigns clearly show who the sender is and provide sufficient contact information to enable the recipients to contact you. This information must be directly and permanently visible to the ...

    • Customizing Help Center Home Page

      Customize the way your Help Center content is organized using the simple drag-drop method in Zoho Desk. You can add custom widgets, show or hide tabs and customize their appearance to keep your customers engaged with the right content at the right ...

    • Setting up an Unsubscribe Form

      This feature helps you to generate the HTML code for the Unsubscribe Form. You can use the Form to provide an Unsubscribe option for the email recipients. The process to set up the form consists of three parts. Availability Permission Required Users ...