I cannot enable the Zoho SalesIQ integration with Zoho CRM. Why?
These are some reasons why you may be unable to enable Zoho SalesIQ integration with Zoho CRM.
- There is already a module called “Visits” in your CRM account:
It could be a custom module that has been created or a module that has been renamed. Make sure you rename that module so you can enable the configuration. - There could be one or more custom fields named after the default Visit Summary fields:
There are seven fields created by default in the Visit Summary section. If you have created a field elsewhere in the CRM in any of these names, you will not be able to enable the integration. These are the default field names: - You are using a free Zoho SalesIQ account:
In this case, you will not be able to configure the integration. Upgrade to a paid edition to resolve the issue.
Related Articles
Enable Zoho CRM Integration
Users with Administrator privileges in Zoho Recruit can activate Zoho CRM integration for their Zoho Recruit organization's account. Activating the Zoho CRM integration is in two parts: Generate ZSC Key Set up Zoho CRM integration Generate ZSC Key If ...I am not able to Enable the Zoho SalesIQ integration with Zoho CRM. Why?
Following are some reasons why you may not be able to Enable Zoho SalesIQ integration with Zoho CRM. There is already a module called “Visits” in your CRM account. It could be a custom module that has been created or a module that has been renamed. ...Setting up SalesIQ Integration
Zoho SalesIQ integration with Zoho CRM, also called as Visitor Tracking, allows you to engage with people visiting your website through chat and push their information into CRM. You can also embed a chat widget on your webpage and converse with the ...Zoho SalesIQ
The smooth integration of Zoho Assist with Zoho SalesIQ empowers you to start a remote support session from your live chat console. Your customers also can raise a remote support request right from the chat. Not only remote support but also share ...Is the Zoho SalesIQ integration applicable for all editions of Zoho CRM?
The Zoho SalesIQ integration is applicable for all paid editions of Zoho CRM. Free and trial account users will have to upgrade to the paid edition to enjoy the benefits of this integration.