Integration with ZenDesk

Integration with ZenDesk

  Integrate with Zendesk

1. From the Navigation toolbar, choose Settings. 

2. Select Apps under Integrations.  



3. Mouse over Zendesk and click Connect.   



4. Enter your Zendesk subdomain URL and click  Proceed.




5. To comply with GDPR, we inform the activities that will be performed after integration, 

  • Sync contacts from your Zendesk account.

6. Click Continue. 

7. Click Allow in the Zendesk authentication that follows to complete integration.


 


If you're not logged in at time of your integration, you'll be asked to login to your Zendesk account after step 6.

 


What happens if I deny my Zendesk account integration?  

If you deny/change Zendesk integration 

  • Import of contacts from Zendesk will be stopped.

  • Any active syncs will be aborted.

 

Denying access to Zendesk

1. From the Navigation toolbar, choose Settings. 

2. Select Apps under Integrations. 

 


 

3. Mouse over Zendesk and click View details.

4. Click Deny button beside the account name.


deny-button

5. Click Go ahead. 


deny-integration-popup

 

Changing Zendesk account

1. From the Navigation toolbar, choose Settings. 

2. Select Apps under Integrations. 

 


 

3. Mouse over Zendesk and click View details.

4. Click the Change button beside the account name.


change-button

5. Click Change. Then integrate your new account.


change-confirmation-popup

 

Import  end-users from Zendesk by creating a sync


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