Zoho CRM extends beyond the traditional CRM functions and supports complete sales cycle management by integrating Inventory Management features. These include Products, Price Books, Vendors, Sales Orders, Quotes, and Invoices, along with the Sales related modules, such as Leads, Accounts & Contacts, and Opportunities.
With the Zoho CRM Inventory Management features you can achieve seamless integration between pre-sales and post-sales accounting activities in a single application. In addition, you can also procure goods or services from the selected list of vendor.
Products refer to the goods or services sold or procured by any organization.
Price Books refer to the agreed price for selling a product to a customer. Based on the agreed terms, the prices can even vary for different customers.
Vendors are the companies, individuals or contractors from whom your organization procures products and/or services.
Quotes are legal agreements between a customer and a vendor to deliver the requested product within the specified time at the agreed upon price.
Sales Orders are confirmation of sales, generated after the customer sends a purchase order based on your quotes.
Purchase Orders are a legally bound order-placement document for procuring products or services from vendors.
Invoices are bills issued by the vendor to the customers along with the goods or services with the purpose of receiving payment.