Is it possible for the client users to change the status of the issues?
Yes. The client user will be able to change the issue status only if an issue is assigned to them.
To assign an issue to the client user, the following two conditions should be accomplished:
1. The Assign external issues to client users option must be enabled: Once you are in the Issues module, click Issue Settings --> Configuration menu and enable this option.
2. The issue's flag must be external: You will be able to see the list of client users while filing the issue only when the External flag option is chosen. Learn more.
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Is it possible to add or assign client users to internal tasks?
No, it is not possible to add or assign client users to internal tasks. But, clients users will be exposed to the internal tasks in the following cases: When you add a client user to a task in the External tasklist and to change the tasklist type ...
Client permissions
Configure your client permissions and privileges. You can set the default client permissions to view the issues for the selected project. And you can collaborate with your clients and work on the issues. In Client Permissions, select the required ...
Client users
A company or organization for whom the projects are done, is called a client company E.g., Bowman Furniture's is a client company. A user who can view the progress of the client company project, Eg: paul@bowman.com is the client user of that ...
Import client users from Zoho CRM
Login to Zoho CRM. Click in the upper-right corner. Click Setup. Navigate to the EXTENSIONS & APIS section and click APIs. Click the Zoho Service Communication (ZSC) Key tab. Login to Zoho Projects and click in the upper-right corner. Navigate to ...
Import client users from Zoho CRM
Login to Zoho CRM. Click in the upper-right corner. Click Setup. Navigate to the EXTENSIONS & APIS section and click APIs. Click the Zoho Service Communication (ZSC) Key tab. Login to Zoho Projects and click in the upper-right corner. Navigate to ...