Yes, you can customize the unsubscribe forms for opt-in and imported contacts. The unsubscribe option has two different forms based on the source of the contacts.
- Implied subscribers (imported/synced/manually added): These contacts will receive an option to remove themselves either from that particular mailing list or from the entire organization.
- Opt-in subscribers (added via Campaigns sign-up forms): These contacts will only see an option to remove themselves from the particular list.
The steps to customize the Unsubscribe form are:
- From the Navigation toolbar, click Settings.
- Select Signup Pages and Emails tab.
- Select Unsubscribe from the dropdown.
- Choose one of the tabs:
- Opt-In contacts
- Implied contacts
5. Click the Edit icon in the top right corner of the preview.