Issue details

Issue details

View issue details and modify them. Add comments, attachments, provide resolutions, log hours, link other issues and tasks, view activity stream, follow issues, move or clone, and print the issue.
  1. Select a project and navigate to Issues.
  2. Click an issue.
  3. Add a description or update the details using Edit Description.
  4. Edit the required fields under Issues Information. Hover over the field to view the edit option.
    • The changes are saved automatically.

  1. Scroll the issue details page to add additional information to the issue.
    • Comments: You can add comments while modifying an issue. Use the screen-grabber to share screenshots or the in-built draw tool to highlight or obscure areas.
    • Attachments: Attach and share screenshots using the screen-grabber. Attachments added in Comments and Resolution section are shown here.
    • Resolution: Use this option to resolve the issue. You can also add attachments and screenshots when resolving an issue.
    • Log Hours: Add the time you spent on resolving the issue. You can also set the start and end time.
    • Link Issues: You can link and classify related issues.
    • Tasks: Link related tasks to your issue. (Not applicable for stand-alone BugTracker subscriptions)
    • Activities: View the history of the issue. The activities are listed chronologically.
    • Follow or Add Followers to the issue. Click Follow to track the issue or Unfollow to stop. Click Add Followers to select and add project users to the issue.
    • More Actions: Click  in the upper-right corner to show more options. You can move, clone, or print an issue. Use Notification Helper to check if you will be notified for any given notification event.