Issue reminder

Issue reminder

You need not worry about missing deadlines anymore. Paid plan users can set reminders for issues and the assignee will receive a reminder email.

  1. Navigate to the Issues module and click Submit issue.
  2. Click Reminder.
  3. In case of Specific dateenter,
    • Date
    • and select users in the Notify users field.
  4. If the reminder is Based on the due date then enter,
    • Reminder type
    • Time
    • and select users in the Notify users field.
  5. Click Set reminder.

Note:

In Reminder type, if you select:

  • Daily: The reminder mail will be sent to issue owners daily till the due date.
  • On due date: A reminder mail will be sent to the specified users on or before the due date.
  • Day(s) before due date: A reminder mail will be sent before the due date based on the day(s) specified.

You cannot set reminders if:

  • an issue is already past its due date
  • no due date is set
  • reminder date is earlier than the current date
  • reminder date is same as the current date
  • current date and due date are the same
  • no user is assigned to an issue
  • an issue is moved to another project

In the Kanban view, click the Submit Issue icon and add an assignee to view the options for setting a reminder.