Link issues

Link issues

Link issues and create dependencies to track and close them. You can associate issues based on a criterion, restrict issue closure, set dependencies, duplicate and clone issues. And you can link issues using the default link types such as Blocks, Depends, Related, Duplicate etc. or you can create your own link type.

Feature Availability: Premium and Enterprise plans

Select the required project in the Projects section, and choose Issues. Click in the upper right corner and click Customization under  Issue Tracker and navigate to Link Issues.

  1. Click Add Link Type.
  2. Enter the new link name in the Link Name field.
  3. Enter the reverse name for the link in the Reverse Link Name.
  4. Click Save to create a new link type.

  1. Hover over the created link type in Link Issues to enable the Edit and Delete options.
  2. Click Edit and modify the required link details.
  3. Click Save to update the modified link details.

-or-

  1. Click Delete to delete the link type.
  2. A warning message about deleting the link type is displayed.
  3. Click OK to delete the link type.
You cannot edit or delete the default link types.
  1. Select the required project in Projects and click Issues.
  2. Click on the issue that you want to edit in the issue List view. 
  3. Click the Link Issues tab to link start linking issues.
  4. Select the desired option in Link Type.
  5. Enter the issue title or issue ID in Select Issues to search and select the Issue(s) to link.

  6. Click Link Issues to create a link between the issues.
Link Name
Description
Blocks
Indicates that you cannot close a blocked issue without closing the issue that is blocking it. This clause is applicable only for issues that are linked to the link type as blocks.

Example: If issue A is linked to issue B using 'blocks' association, then issue A must be closed before issue B is closed.

Depends on
Indicates that you cannot close a dependent issue without closing the issue that it depends on. This clause is applicable only for issues that are linked to the link type as: depends on.

Example : If issue A is linked to issue B, using 'depends' association, then issue B must be closed before issue A is closed.

Is related to
Indicates that you can associate issues that are related based on some criteria. It does not restrict the closing of issues.
Is duplicate of
Indicates that you can associate one or more issues logged for the same problem as duplicates. However, closing one issue does not close its duplicates.

Is clone of

Indicates that you can clone and associate issues.

Example: If you create issue B by cloning issue A, then issue B is associated as a clone of issue A.

  1. Hover over the linked issues in the Link Issues  tab to enable the action menu.
  2. Click the action menu and then click Edit Link.

  3. Modify the details as required.
  4. Click Save to update the modified details.

-or-

  1. Click the action menu and then click Remove Link.
  2. The issue links are removed.
The linked issues are displayed with a linked status symbol in the issue list view.
  1. Click in the upper right corner and click Customization under Issue Tracker settings.
  2. Click Link Issues in Customization
  3. Hover over the Actions column to enable or disable the issue link.

More information about linking issues

  • You can link issues with only one type of link such as blocks or depends on, e.t.c.
  • You can link a maximum of only 10 issues.
  • When two or more issues are linked as duplicates, then closure of one issue does not close its duplicate issue(s).


    • Related Articles

    • Is it possible to link two issues?

      Yes, it is possible to link an issue with one or more other issues using the Link Issues tab. You can specify the link type as one of "blocks","depends on", "is related to","is duplicate of".
    • Export issues

      Export issues to an xls or csv file. Navigate to a project and click Issues from the left navigation panel. Click  and choose the Export Issues option. The issues are exported in xls or csv format. You can also choose to export issues ...
    • Delete issues

      Delete an issue In the Kanban or List view, click on an issue and then click  in the upper-right corner to delete it. Issues with invoiced time logs cannot be deleted. Delete issues in bulk Issues can be deleted in bulk. Select multiple issues from ...
    • Update issues

      You can update issue details such as Assignee, Due Date, Status, and others for multiple issues with one click.  Select the check box next to any issue to enable the Update option. Select the Update check box to update all the issues. You can also ...
    • Import issues

      Zoho Projects allows you to import issues from other issue trackers into Zoho Projects. But, before importing into Zoho Projects, you must first export the data from the other issue tracking system is in the desired file format and then import the ...