Related Articles
Teams
Build your own team by grouping portal users. Coordinate with your team members to manage your projects efficiently and effortlessly. Teams can be @ mentioned and added as followers to tasks or issues. Benefits of teams Filter by team in user ...
Teams Overview
Teams allow you to organize your agents into groups based on your business needs or support process. They are particularly useful when you need a specific set of agents to manage common activities. Both tickets and activities (i.e., tasks, events, ...
MS Teams
MS Teams can uplift your team work by making collaborations effortless. You can add Zoho Sprints as a tab in your Teams platform and manage work items across your backlog and board. Get to know about Zoho Sprints before you start with the ...
Adding and Managing Teams
Teams help you maximize agent productivity and provide knowledgeable support to customers. You can add up to 60 teams in each of your departments. Note: Teams are available only on Professional and Enterprise. Only users with the "Agents and ...
Zoho CRM Plus - Getting started guide for Sales teams
Every business goes through a sales cycle, from acquiring, nurturing, and following up on prospects to closing business deals with them. There may be many activities involved in each phase, such as scheduling appointments with your customers, ...