Monitoring Audit Logs

Monitoring Audit Logs

The Audit Log is a chronological sequence of entries showing the actions performed by users in Zoho Recruit. It arranges events in the order they occurred. Audit logs are helpful to determine what happened before and after an event and to identify records associated with certain events.


Availability

Profile Permission Required: Users with the Administrator profile can access this feature.


The Audit Log feature captures the following actions performed in the modules:
ModulesActions Performed
  • Candidates
  • Clients
  • Contacts
  • Job Openings
  • Interviews
    (Tasks, Events, Calls)
  • Add, update, delete records
  • Mass update and mass delete
  • Import and export records
  • Lead conversion
  • Delete from Recycle Bin
  • Rollback
  • Restore deleted records
  • Restore records in bulk
  • Find and Merge Duplicates
  • Deduplicate Records
  • Map fields for Lead Conversion
  • Campaigns
  • Delete records
  • Reports
  • Dashboards
  • Delete records
  • Import and export records

The Audit Log feature captures the following actions performed in the Setup:

FeaturesActions Performed
  • Email Templates & Folders
  • Mail Merge Templates & Folders
  • Auto Response Rules
  • Rule Entry for Auto Response Rule
  • Workflow Rules
  • Workflow Alerts
  • Workflow Tasks
  • Workflow Field Updates
  • Workflow Follow-ups
  • Webhooks
  • Web Forms (Leads, Contacts, Cases)
  • Roles, Profiles, Groups
  • Reports & Report Folders
  • Assignment Rules
  • Rule Entry for Assignment Rules
  • Create
  • Delete
  • Edit
  • Users
  • Add
  • Edit Details
  • Auto Response Rule's Status
  • Web Form's Status
  • Activate
  • Deactivate
  • Field Dependency Mapping
  • Create
  • Edit
  • Administrator
  • Edit

 View Audit Log

The Audit Log displays actions performed by users in your organization's Recruit account. Users with the Administrator Profile can access all audit logs. Other users can only view their own and their subordinates' audit logs.

To view Audit Logs

  1. Log into your Zoho Recruit account.
  2. Go to Setup > Data Administration > Audit Log.
    The Audit Log page displays all the actions performed by all users for the last 60 days.

Since Audit Log is quite exhaustive, it could be quite tiresome to sift through the entries if you are looking for a few specific details. For example, if you wish to see only the records added by a particular user or a list of actions performed in the last 7 days, it could be difficult to find those specific entries among a huge list. In such a case, you can use the Filter options offered to you and narrow down on the entry/entries you are looking for.

To filter the entries in the Audit Log page

  1. Select an
     
    Entity, in order to view the log of actions performed on an entity. You can do one of the following.
    • Choose a specific module to view the log of actions performed on that module only. For example, Candidates.
    • Choose Setup to view the log of all Setup related actions only.
    • Choose All Entity to view the log of actions performed on all the modules as well as Setup related actions.
  2. Select a
     
    User, in order to view the log of actions performed by a particular user. You can do one of the following.
    • Choose a specific user to view the log of actions performed by that particular user.
    • Choose All users to view the log of all actions performed by all users in your organization.
  3. Select an
     
    Action, in order to filter the entries based on the actions performed on the records.
    • Choose an action among Added, Updated and Deleted depending on your requirement.
    • Choose All Actions to view the log of all the three actions.
  4. Select a
     
    Time, in order to view the log of actions performed in the chosen timeframe. Choose among the following options.
    • Anytime
    • Today
    • Last 7 Days
    • Last 30 Days
    • A Specific Date (which falls within the last 60 days)
    • A Date Range (which falls within the last 60 days)

For example, if you want to view all the records added by a specific user in the Leads module in the last 7 days

  • Choose Entity as Candidates.
  • Choose the desired User.
  • Choose Action as Added.
  • Choose the Time as Last 7 Days.

The audit log will be displayed according to the above filters.


Note

  • Users can only view their own and their sub-ordinates' Audit Logs.
  • Standard users can view the logs of subordinates, and the Administrator has the privilege to view logs of all users.

Export Audit Log

You can export the audit log entries in CSV format.

To export audit log entries

  1. Log in to Zoho Recruit with Administrator privilege.
  2. Go to Setup > Data Administration > Audit Log.
  3. In the Audit Log page, click Export Audit Log.
    The entries will be exported in a .csv format.

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