Office Users

Office Users

All users with the AdministratorCall Center Agent and Dispatcher profiles will be listed here. All the service territories will be assigned to these users. You can edit the personal and address information of these users.

To edit details of these users:
  1. Navigate to Setup > Users and Control > Workforce and click the Office Users tab.
  2. Select the name of a user and click the Edit [icon. Modify the details and click Save.
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