On what basis are the duplicate records identified during import?
While importing records, there are options to overwrite, skip, and clone the duplicate records. The duplicate records are identified based on unique fields such as email address, phone number etc. in each module. Following are the unique fields for each module:
Leads - Email
Contact - Email
Account - Account Name
Deals - Deal Name
Cases - Subject
Solutions - Title
Campaigns - Campaign Name
Vendors - Vendor Name
Products - Product Name
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