Opsgenie for Zoho Directory

Opsgenie for Zoho Directory

Prerequisites

  1. A Standard or an Enterprise account with Opsgenie

Configure SAML in Zoho One

  1. Sign in to the Zoho One Admin Panel.
  2. Go to Marketplace, then use the search bar to find and install Opsgenie.
    Opsgenie's installation page in Zoho Marketplace
  3. Name your app and enter your Account ID.
    4. Note: Account ID can be found in your Opsgenie account's SSO Settings Page under the Identifier field in the following format:
    https://app.opsgenie.com/auth/saml?id={Account ID}
  4. If you want to test the SAML configuration before allowing users to access Opsgenie, uncheck Display app to users.
  5. Click Add.
  6. Click Manage Application, then Single Sign-On.
  7. Click Service Provider Details to check and verify the SP details. You can also edit them, if needed.
  8. Click Identity Provider Details, then copy the Sign-in URL, the Sign-out URL, and the X.509 Certificate.
    Identity provider details needed to configure SAML in Opsgenie

Configure SAML in Opsgenie

  1. Sign in to your Opsgenie account, then go to the SSO Settings Page.
  2. Click SAML on the left sidebar.
  3. Enter the IdP Sign-in URL in the SAML 2.0 Endpoint field, the IdP Sign-out URL in the SLO Endpoint (optional) field, and the IdP X.509 Certificate in the X.509 Certificate field.
  4. Toggle Enable single sign-on, then click Apply SSO Changes.

Test the SAML connection

  1. Return to the Zoho One Admin Panel.
  2. Go to Applications, then click Opsgenie.
  3. Click Assign Users, choose yourself from the list, then click Assign.
  4. Click . If everything is working, you should be automatically signed in and taken to Opsgenie's homepage.
    Signing in to Opsgenie with SSO

Make app visible to all users

After successfully testing the SSO, you can make Opsgenie available for all users to access from their My Apps pages.

To make Opsgenie visible to all users:
  1. Sign in to the Zoho One Admin Panel.
  2. Go to Applications, then click Opsgenie.
  3. Click Edit, check Display app to users, then click Update.
    Displaying Opsgenie to all users
  4. You can now access Opsgenie from Zoho One's My Apps page.


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