Personalize your incoming chat sounds
You can also personalize the sounds of your SalesIQ account, which can be used to notify you of certain events. These sound notifications can be personalized for various visitor and operator events. You can also choose to mute or unmute sounds while receiving a chat request. This configuration is only limited to your SalesIQ account. Learn more
You can also personalize sounds by clicking on the drop down at the top right corner of your account.
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What happens if an agent misses an incoming chat?
If an agent misses an incoming chat, a task is created for the missed chat by default and gets automatically assigned to the record owner.
What happens if an agent misses an incoming chat?
If an agent misses an incoming chat, a task is created for the missed chat by default and is automatically assigned to the record owner.
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