Questions Basics

After you enter the builder, the first thing you need to do is to find the right question types for your questionnaire. We'll help you choose the right question type so that you can start asking right away.

Rich text editor: You can format the questions the way you want with the help of a rich text editor. All our question types, except Full Name and Contact Information, support rich text editors.

What can I do with the rich text editor?

• All the rich text editors now let you add attributes to images and clear formatting.
  
• To help stay within the character limit, you can now see the number of characters left in the editor box.
  
• Bullets and Numbering: Bullets and numbering have been added to all message boxes that support the rich text editor. This includes all question types except full name and contact information, email messages, custom survey end page, disqualification page, closed survey messages.
  

Embed a video along with your survey questions.

How do I embed a video?

1. Click on the question type.
   
2. Select the Embed Video in the formatting options for the question.
   
3. Insert the video URL.
   
4. Adjust the height and width in pixels.
   
5. Click Insert.
   

Insert a call link for contact numbers in your questions.

How do I insert a call link?

1. Click on a question type.
   
2. Select Insert Link in the formatting options.
   
3. Click Call in the Type field.
   
4. Either select a text from the question or type in the text you want linked.
   
5. Type in the contact number.
   
6. Click Insert.
   

Types of Questions

• Multiple Choice
  
• Dropdown
  
• Image Type
  
• Rating
  
• NPS
  
• Slider Scale
  
• Ranking
  
• Matrix
  
• Textbox
  
• Contact Information
  
• Calendar
  
• Signature
  
• File Upload
  
• Question Bank
  
• Trash