Reset password/MFA

Reset password/MFA

  1. Sign in to the Zoho One Admin Panel.
  2. Password and MFA can be reset either for a single user, or for multiple users.
  3. To reset password or MFA for a single user, click Users, then click on the user. Next, click Reset Password or Reset MFA.
    reset-password-mfa
  4. To reset password or MFA for multiple users, click Reset Password or Reset MFA in , then select the users who need their password reset.
  5. If you are resetting the password, authenticate yourself, then enter a new password or click Generate Password.
  6. If you are resetting MFA, authenticate yourself and reset MFA.
  7. Click Reset.




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