Selecting your email recipients

Selecting your email recipients

To send your campaign, you need a list of leads to receive the emails. If you have your subscriber database saved in your desktop or on a Google spreadsheet, you can import those leads and save them as a mailing list.



Exclude leads

If you are sending an email campaign, you can remove the leads based on previously sent campaigns or mailing lists that you can focus on newly added leads and avoid blasting email at leads.

To exclude leads:

  1. In recipients page, click Exclude leads.
  2. This will prompt with a pop-up to exclude leads.
  3. Select the previous sent campaign from the drop-down menu.
  4. Click Save to proceed.

If you want to exclude leads of more than one campaign or list, you can Add Criteria in the popup message. The leads will be excluded by adding Any or All option wherein any leads of those previous sent campaigns will be excluded.

When you clone a campaign and send it to the same mailing list but with added leads which were used for the previous campaigns this option gives you a provision to exclude all those leads.

  • You can Add Criteria for a maximum of 5 email campaigns.
  • Exclude Contacts feature is not available for A/B Campaigns or Child campaigns.
Next Steps

    • Related Articles

    • Is there an option to remind the recipients about an email, after a fixed interval?

      You can remind the recipients by setting a reminder while sending the email. Click the Remind Me icon in the compose window, choose the If no one replies until or the Regardless of the reply option, and mark the Remind recipients also checkbox. Set ...

    • How do I add recipients for my Zoho Survey email campaign in Zoho Campaigns?

      After you successfully send a test email, you can start adding recipients to your email campaign. To add recipients: Click  Next  on the  Content page to go to the  Recipients section. Your mailing lists will appear in the  My Lists section. Select ...

    • How can I add email recipients and send purchase notifications or invoices to them from Zoho CRM Plus?

      You can add email recipients and send purchase notifications or invoices to them from the Manage Zoho CRM Plus Subscription page. Click this link to learn how to add email recipients.

    • Email Templates

      Create an Email Template Communicating with Candidates and Contacts is an important activity in any business scenario. Zoho Recruit provides Email Templates to send one email to multiple recipients. When sending Interview notifications or follow up ...

    • Creating a consent email

      Creating a consent email for your contacts allows you to get their permission before sending out newsletters about your business or product. Getting a contact's consent is a two step process. Types of consent email There are three types of consent ...