Sending bulk SMS to Candidates and Contacts

Sending bulk SMS to Candidates and Contacts

In Zoho Recruit you can send bulk SMS to candidates, contacts and candidates associated with a job opening.

To send bulk SMS to Candidates/Contacts:

  1. Click the Candidates or Contacts module.

  2. In the Candidates or Contacts home page, select the records that you want to send SMS to.

  3. Click Actions, then select Send SMS. The Send SMS window will be displayed. 

  4. Select the template that the message needs to be sent if from the Select SMS Template dropdown list.
    Note: To create a new template, click the Go to SMS Templates link.

  5. Click Send.

 To send bulk SMS to associated candidates:

  1. Click the Job Opening tab.

  2. Select a record in the Job Opening home page.

  3. In the Record Details page, click the View details link next to Number of candidates associated details.
    The Associated Candidates details page will be displayed.

  4. Select the associated candidates.

  5. Click Action, then select Send SMS. 

  6. Select the template that the message needs to be sent in from the Select SMS Template drop-down list.
    Note: To create a new template, click the Go to SMS templates link.

  7. Click Send.

 You can view the SMS details under:

  • SMS History in the SMS/Text Messaging Gateway page (Settings > Setup > Extensions & APIs > Others).

  • SMS in the Related lists section of the Record details page.

Note:

If more than 10 records are selected, then the process may take some time. The status of the SMS sent will be emailed to you.


Note:
  • The SMS Gateway feature is only available for the Enterprise edition.

  • Admin and standard profile users can purchase credits from SMS Vendor, and can configure the SMS settings in Zoho Recruit.

  • Only Admin and standard profile users can create SMS templates for Candidates, Contacts, and interviewers.

  • Admins and Recruiters can send SMS to Interviewers, Candidates, and Contacts as single or bulk.


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