Setting up Custom Domain

Setting up Custom Domain

You can setup and access Zoho Connect from your own domain by following the below steps:

  • Go to Settings-->Network Settings-->Custom Domain.
  • Create a CNAME (Eg: connect) and map it to customer-connect.zoho.com.
  • Map the custom domain (connect.yourdomain.com) with Zoho Connect in the tab given in the Custom domain section.

To configure CNAME, follow these steps:

Your domain provider would have provided you an administrative console to manage and configure your domain. Administrative console's user interface may vary depending on the domain provider, but the following basic steps hold good.
  • Login to your domain provider's administrative console.
  • Locate the page to update your DNS records. This page might be called DNS configurations /DNS Setting / Manage DNS.
  • Find the section to manage CNAME records. You may already have some entries configured with names www or mail.
  • Add a CNAME record with the details mentioned in the verify domain page in Zoho Connect.
  • Save changes and logout.

Usually these changes come to effect in 10-15 minutes, however in some cases it could take up to 48 hours. After that, you can access your Zoho Connect network using your domain's URL.

Zoho Connect runs in secure (https) mode. If you do not have SSL certificate for your domain, please send an email to support@zohoconnect.com to get them for connect.yourdomain.com and wms.yourdomain.com.
    • Related Articles

    • Custom domain mapping

      If you have purchased a domain for your business and you run the company's portal on Zoho Projects, this domain mapping feature will come in handy. All the users in your company will be able to access the portal from your domain name itself. So, your ...
    • Setting Data Encryption

      Data encryption is a way to safeguard personal or sensitive information like credit card details, backup phone numbers, personal identification numbers etc. that are stored in your CRM database. It prevents the data from being stolen or lost ...
    • Setting up your Email Channel

      Emails are the most widely used and an indispensable mode of communication for your customers to submit tickets to your Zoho Desk. The emails received from your customers are converted into tickets and assigned a unique ticket ID. All you need to do ...
    • Setting up Advanced Web Forms

      Advanced Web Forms simplify the process of capturing support tickets from your website into your help desk system. Before setting up the Web Form, complete the following checklist: Create an email template to send automated replies to your customers ...
    • Temp Login- Setup Domain

      Zoho Workerly gives an advantage of all-in-one Temp Portal that enables Temps to track of their Jobs and Timesheets. Setting up domain enables Temps to access your portal using a custom domain URL. For example, if your company website is ...