Setting up Custom Domain

Setting up Custom Domain

You can setup and access Zoho Connect from your own domain by following the below steps:

  • Go to Settings-->Network Settings-->Custom Domain.
  • Create a CNAME (Eg: connect) and map it to customer-connect.zoho.com.
  • Map the custom domain (connect.yourdomain.com) with Zoho Connect in the tab given in the Custom domain section.

To configure CNAME, follow these steps:

Your domain provider would have provided you an administrative console to manage and configure your domain. Administrative console's user interface may vary depending on the domain provider, but the following basic steps hold good.
  • Login to your domain provider's administrative console.
  • Locate the page to update your DNS records. This page might be called DNS configurations /DNS Setting / Manage DNS.
  • Find the section to manage CNAME records. You may already have some entries configured with names www or mail.
  • Add a CNAME record with the details mentioned in the verify domain page in Zoho Connect.
  • Save changes and logout.

Usually these changes come to effect in 10-15 minutes, however in some cases it could take up to 48 hours. After that, you can access your Zoho Connect network using your domain's URL.

Zoho Connect runs in secure (https) mode. If you do not have SSL certificate for your domain, please send an email to support@zohoconnect.com to get them for connect.yourdomain.com and wms.yourdomain.com.

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